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- Create or claim your profileCreate a free profile with your domain, or claim the one customers have already reviewed you on.
- Verify your domain with email, DNS or meta tagProve that the domain is yours with a code by email, a DNS record or a meta tag on the homepage.
- The profile has already been claimedIf someone else has already verified your domain, they can invite you, or you can tell us if it isn't you.
- Two-step verification for ownersOwners must use an authenticator app, so nobody can take over the company's account with just an email.
- The Verified company labelThe label shows that the company has confirmed that it owns the profile. It says nothing about how good it is.
- Paying customer, Free profile and UnclaimedThe Subscription with TrustSays box on the profile shows whether the company pays, and it doesn't change the reviews.
- Team and roles: who can do whatThere are four roles in the dashboard: Owner, Admin, Can reply and Read only. Here's what each role can do.
- Invite colleagues and remove accessInvite a colleague by email, give them the right role, and remove their access when they no longer need it.
- Several domains, companies and countriesEach profile belongs to one domain. If you have several, you claim each one separately and switch between them in the dashboard.
- Languages and countriesChoose the countries you sell in so the profile is shown on the country sites, and choose the language in the dashboard.
- Choose the right categoriesThe category decides where customers find you. The primary category is shown on the profile and in search.
- Logo, name and descriptionUpload your logo, edit the name, and write a short description that customers see on the profile.
- Contact details, address and opening hoursPhone, email for customers and address are shown on the profile. Opening hours are saved but not shown yet.
- Warnings on the profile and what they meanTrustSays can give a public warning when a company breaks the guidelines. Here's what it means.
- Score from Trustpilot until your first reviewIf you have no reviews on TrustSays, we show your score from Trustpilot with its source until the first one arrives.
- How to improve your SaysScore honestlySaysScore can't be bought. It rises when more customers tell others about good experiences. Here's how to do it right.
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