The link and QR code are good for shops, restaurants and anywhere else you meet customers without having their email.
Find the link
- Open Invitations in the dashboard.
- Choose the Link and QR tab.
- Under Your review link you see the address. Choose Copy.
The link goes straight to the page where the customer writes a review of you. It's the same link every time, so you can print it.
Use the QR code
Next to the link you see a QR code that opens the same link. Put it, for example:
- at the till or on the counter,
- on the receipt or invoice,
- on a sign, a leaflet or a packing slip.
Always test the code with your own phone before you print it. A button to download the QR code as a file is coming later. Until then, you can take a screenshot of it.
The difference between a link and an invitation
- Reviews from the link are labelled Unprompted, not Invited, because we don't know who has received the link.
- They don't count towards your monthly quota.
- The customer has to log in before the review is sent.
Rules
The link may be shared widely, but it must be shared with all customers in the same way. You may not give discounts or gifts for a review, and you may not show the QR code only to the customers you think are happy.